Refund policy
ANGEL EYES REFUND & STORE CREDIT POLICY
ALL SALES ARE FINAL — NO REFUNDS
Due to the hygienic and professional nature of our products, all sales are final.
Angel Eyes does not offer refunds, returns, or exchanges for change of mind, incorrect product selection, or unwanted purchases.
Orders cannot be canceled once processing has begun.
STORE CREDIT / DEFECTIVE ITEMS
If you receive a defective, damaged, or incorrect product, please contact Angel Eyes within 48 hours of delivery whenever possible so we can investigate the issue.
To submit a claim, please contact us through our website or Instagram @AngellxEyess.
THE FOLLOWING INFORMATION MUST BE INCLUDED:
- Full name and best contact method (email/text)
- Order number
- Detailed description of the issue
- Clear photos and/or videos showing the damaged, defective, or incorrect item
STORE CREDIT INFORMATION
- Approved claims may be resolved through replacement or store credit for the affected product’s original purchase amount.
- Store credit can be used toward future purchases at www.angelxeyes.com.
- Store credit is not redeemable for cash, except where required by law.
- Shipping fees are nonrefundable unless otherwise required by law.
PLEASE NOTE
All opened or used lash adhesives, lash trays, Korean lash lift products, liquids, tools, and disposable supplies are final sale for change-of-mind purchases.
Please allow up to 3–5 business days for a response to your claim.
This policy does not limit any consumer rights or remedies required by applicable law, including refunds where legally required.
Thank you for understanding and supporting Angel Eyes! 🩵